Shipping and return policies for Pollard Row

Shipping Info
Items are shipped using Australia Post and are shipped only once payment has fully cleared. Postage will take place within 72 hours of receiving an order.

Australian postage generally take 5 working days to be received.
International orders can take 7 to 28 working days.

If your order has not arrived after this time, please send an enquiry to pollard.row.band@gmail.com and we will get in contact with you. Where a tracking number is available we will provide one.

Please keep in mind ongoing supply chain disruptions still remain an ongoing issue.
Return Policy
We are unable to refund, return or exchange any items. We unfortunately cannot guarantee delivery to countries outside of Australia due to factors beyond our control.

Any issues though, please get in contact: pollard.row.band@gmail.com